If the paper is torn, a piece of paper may remain inside the machine. Make sure that all the jammed paper is removed. Pull the paper out slowly not to tear it. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge. If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. Make sure that the jammed paper is not under the FINE cartridge holder. If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged. Open the paper output cover and remove the paper on the front tray.ĭon't touch the clear film (A). Turn off the machine, and unplug the power cord of the machine from the power supply. If the jammed paper tears and you can't remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, follow these steps. Plug the machine back in and turn it back on.Īll print jobs in the queue are canceled. If you can't remove the jammed paper from the transport unit, close the transport unit, take back the machine in original position, then remove the paper from inside the machine.Ĭlose the transport unit and set it back on it's original position.If the paper is rolled up and difficult to remove, grasp the edges of the paper, then slowly remove the jammed paper. Stand the machine with the right side facing down. Turn the machine off, then unplug the power cord. If you were not able to remove the paper out in step 1, follow the procedure below to remove the paper from the transport unit. If you pull the paper out forcibly from the front tray, it may damage the machine.
Hold the paper with your hands, then pull the paper out slowly from the paper output slot.ĭon't pull the paper out from the front tray even though you can see the jammed paper at the front tray. If the paper is jammed while automatic duplex printing, follow these steps. Paper is jammed when performing automatic duplex printing. When you open the transport unit, support the machine with your hand so that it does not fall down.Īll print jobs in the queue are canceled. Push the open lever to open the transport unit. When you stand the machine, hold it securely and be careful not to hit it on a hard object. Stand the machine on a wide and flat surface such as a desk. If you can see the jammed paper at the front tray, stand the machine with the front tray open. If a USB flash drive is inserted in the USB flash drive port, remove it before you stand the machine.
Turn the machine off, then unplug the power cord If you can't see the paper at the paper output slot or front tray, remove the paper from the transport unit. Paper is jammed inside the machine at the transport unit We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise, the printout may curl and cause paper exit jams. When you reload the paper, confirm that you have corretly loaded the right paper size. If you turned off the machine in step 1, all print jobs in the queue are canceled. Reload the paper, and press the OK button.
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